The Lacework Support Portal is now included with the Lacework Customer SSO Portal. Customers can sign up for an account at portal.lacework.com to recieve access to Lacework Support, Community and Academy with one login.
This method is now the only way to access Lacework Support.
Note: Existing users will need to sign up for a new account at the SSO portal, your old and new accounts will be linked once you have completed signup.
If you require assistance with this, please email customer-sso-support@lacework.com and a member of our team will get back to you.