- When integrating JIRA a failed integration can return a 403 error.
This can happen for a number of reasons, but the root cause is always the same, the user in which you have specified to integrate with is unauthorized to the JIRA platform.
- Lacework platform
- JIRA integration
- Start by ensuring all the prereqs are met as described here
- Ensure that your JIRA token for cloud deployments, or password, for on prem deployments, is up to date
- Ensure that your JIRA user is not locked out - if in doubt, please contact your JIRA admin to verify